Faq Help Center

1)What’s the packing in transportation?

2)How will you control the quality?

Optimustone serious quality control term will inspect each piece of product for you.We’ll take photos to you with each procedure,packing, loading.The third party (BV&SGS) is supported to inspect the goods.

3)Could you supply the free samples?

We’d like to offer free samples with small pieces for your quality testing .

4) What is the estimate delivery time?

Depends on the order quantities required,3-5days for inventory goods,10-15 days for one container after your deposit.

5)Where is your factory? How can i visit?

Our factory located in Yunfu International Stone Industry City, Silao Town (Guanghengfa Stone Co., Ltd.), Yunfu, Guangdong, China.Welcome to visit our factory.it’s 130km from our factory to Guangzhou Baiyun International Airport,We could also pick you up to our factory by car.

6) What’s the payment terms?

Support 50%T&T deposit in advance, 50% aganist B/L copy.We also support Cash,L/C,T&T,Western Union,MoneyGram,Credit card payments.We have applied bank accounts in different regions of the world.

7) Why the color in the picture is not exactly same as the real products?

Natural stone is formed naturally,so the picture cannot show the natural beauty.That’s why we recommend you visit and samples.